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Terms and Conditions for Online Sales

SIZING

 

On the Rocks shirts and shorts have a very tailored cut, which is why you will look amazing in our clothes.  The shirt sleeves run a bit narrow, so if you’ve got big upper arms you might want to size up.

Our size offering:

 

SHIRTS:  S, M, L, XL, XXL

SHORTS:  30, 32, 34, 36, 38, 40

View our size chart here.

 

SHIPPING

We work with USPS as our primary shipping partner, but also use UPS and Fedex ground depending on rates. We provide complimentary shipping for purchases sent within the U.S.

• Please allow 5-7 business days for your order to arrive.
• After you place your order, you’ll receive a confirmation email with tracking information.
• International shipments will incur a $25 shipping fee.

RETURNS


On the Rocks gladly accepts returns on all items within 30 days of receiving your order.  Items must be returned unworn, unwashed, undamaged, and with original tags attached.  Simply email us here with your name, order number and description of what you’re returning, and we’ll email you back a pre-paid shipping label.   After we receive the returned merchandise from you (usually 5 days), we will process your return on the same payment method you used to purchase.

EXCHANGES

At this time, our system doesn’t allow us to process exchanges. If you would like to exchange your garment for a different size or print, simply return the purchased item and start a new order for your desired products.

LOST OR STOLEN MERCHANDISE

If you think your order has been lost or stolen, please file a claim with our shipping partner. In most cases, this will be with the United States Postal Service (USPS), but please check your confirmation email to confirm.

CONTACT

If you cannot find an answer to your question in this section, or in our FAQ section found here, please email us hereOur normal business hours are Monday through Friday, from 9 am to 5 pm Pacific Time.  We are closed on weekends and holidays.

Image by Tholaal Mohamed
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